Overall Experience Reviews For Sport Clips Haircuts of Eldersburg

Waited 30 minutes before store opened no wait list on the board and was turned away. Tried reservation app did not work and told them as I walked in the door as first customer with four free staff standing there.. They saw me wait 30 minutes outside. Told me I will have to wait for everyone else that arrived 30 minutes later. Common sense customer service is very poor.

Have went to this location for years, always satisfied . I checked in online today, arrived at the store and my stylist Chelsea asked if she could talk to me outside, I said sure. She then told me I had gave them a bad review( I didn't even review them) She said she didn't want to cut my hair anymore and the owner didn't want my business. Wow! I said never did a review with them. Chelsea said I think you know what I am talking about. I am just blown away by this.

Today I decided to cut my long hair so I stop in sports clips and the stylist I had was Megan she was very polite and professional...She actually carried on a conversation with you witch seems hard to do there's days....So anyways she gave me a cut that I absolutely love and I will make her my new go to girl for a cut...Keep up the good work megan